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About Us
Prompt Plumbing & Electrical stands out as a leading provider of comprehensive plumbing and electrical services in Perth and surrounding areas. For over years, we have built a reputation for delivering exceptional customer service, technical expertise, and unwavering reliability. We are passionate about ensuring your comfort, safety, and peace of mind by tackling every project with meticulous care and attention.
Our Services
We offer a comprehensive range of services to meet all your plumbing and electrical needs, including:
Residential Services
- Emergency plumbing repairs
- Blocked drain and sewer cleaning
- Gas plumbing and leak detection
- Hot water system installation and repair
- Comprehensive bathroom and kitchen remodeling
- Leak detection and repair
Commercial Services
- Comprehensive building audits
- Regular maintenance plans
- Troubleshooting and repairs for all commercial appliances and systems
- Design and installation of energy-efficient systems
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and maintain complete transparency with our clients.
- Professionalism: We are committed to delivering exceptional service and exceeding expectations.
- Reliability: We respond promptly and efficiently to all inquiries and emergencies.
- Client-focused: We prioritize customer satisfaction and tailor our services to their unique needs.
Why Choose Prompt Plumbing & Electrical?
- Experienced and certified plumbers and electricians
- Responsive and reliable 24/7 emergency services
- Capped price service, ensuring transparency and affordability
- Senior citizen discounts for added value
- Obligation-free quotes and estimates
Prompt Plumbing Services: A Mixed Bag of Experiences
Scheduling and Communication Issues
Some customers experienced issues with the responsiveness and punctuality of the plumbers. Ron Mathieson, for instance, was left waiting for a plumber who never arrived, despite being told they would receive a phone call 30 minutes beforehand. Similarly, A. J. had to call multiple times to get a quote, but received no response.
Expensive Services
A few customers were shocked by the high prices charged by Prompt Plumbing. Green Sandgroper was quoted $300 an hour to change a tap, which they deemed exorbitant.
Positive Experiences
On the other hand, several customers had positive experiences with Prompt Plumbing. Alison Castles, Sarrah Omran, Emraan H., Lesley Upton, and Gina Siggers all praised the professionalism, responsiveness, and value for money provided by the plumbers. They praised individual plumbers, such as Josh and Adam, for their expertise and friendly service.
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